We have a selection of instructor-led online training modules designed to help you support your people managers.
The following is a list of the modules we currently offer for online training. We can deliver this training our Zoom session or on Microsoft Teams. Each session lasts up to 90 minutes.
We recommend a maximum of 12 attendees per session, so that everyone has an opportunity to ask questions, make comments and be interactive.
Our online training is easy to arrange and deliver over either Zoom or Microsoft Teams.
Pick and choose the modules you want from our syllabus (below) at £240 + VAT per module.
Alternatively, get the full series of all 7 modules for £1,344 + VAT (£192 per module).
If you need any customisation of the training materials, or the development of a new topic, we can do this for you. Contact us for a quote!
We all want to be a good manager, but most of us have encountered a bad one at some time or other. How does that happen? This session explores some of the challenges faced by people managers, including factors that can affect how you are perceived.
Topics included in this module are:
It's important to set goals and objectives for individuals, ensure expectations are aligned and conduct fair performance appraisals. Sometimes, it may be necessary to manage underperformance.
Topics included in this module are:
Unfortunately, it’s sometimes necessary to deal with a formal complaint, or manage a performance or conduct issue.
Although grievance and disciplinary processes are typically supervised by an HR practitioner, it can be helpful for people managers to understand what's involved. We can also help prepare managers to serve as investigating offers.
Topics included in this module are:
We offer a dedicated training session on conducting grievance & disciplinary investigations. We recommend this course for training managers to be internal investigators.
This session is delivered by our lead investigator and managing partner, Jim Moore.
Attendees will go through the workplace investigation process in detail and the session includes some practical scenario-based exercises.
We can deliver this session online via Zoom or Microsoft Teams, or we can deliver the training in-person on your premises (travel expenses charged at cost).
This training session lasts between 4 and 5 hours on average.
If we’re all intelligent, reasonable, and rational people, why do we argue? What are the common causes of conflict?
In this session, we will introduce some of the common cognitive biases behind all conflicts, great and small. We’ll present the “conflict staircase” model for how conflict escalates and introduce some conflict management basics.
Topics included in this module are:
Hiring takes time, money, and effort. These costs aren’t just in the hiring process, but the new hire ramp up time too. Attracting and retaining top talent is incredibly important.
This module sets out the fundamental structure of a fair recruitment & selection process. We will touch on evaluation techniques and look at the various pitfalls that could expose the business
Topics included in this module are:
This is dedicated, on-site training session intended for new or experienced people managers and covers the following areas:
This session is delivered by our lead investigator and managing partner, Jim Moore.
Attendees will be guided through each section and the session includes some practical scenario-based exercises. The contents can be re-ordered or tailored to suit your requirements.
This training session lasts approximately 7 to 8 hours on average.
Everyone has a right to be treated with dignity and respect at work, even if people disagree or have different belief systems and viewpoints.
This module covers the thorny topic of discrimination, harassment and things that adversely affect diversity in the workplace.
Topics included in this module are:
There has been an increased focus on work/life balance, especially after the changes in remote vs office-based work since Covid. Workers also have a right to apply for a flexible working arrangement.
In this module, we look at the various ways to help staff balance work vs family life, as well as what rights they have, and where those rights stop.
Topics included in this module are:
